Privacy policy

Last Updated: October 17, 2026

At Woofinly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, browse our furniture products, or place an order.

By using our website, you acknowledge that your information may be handled as described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you visit or use our website.

Personal Information

When you place an order, contact our customer service team, or interact with our website, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order details and purchase history

  • Information you voluntarily provide when contacting us

Payment Information

Payments are processed through available payment providers. We may receive limited payment-related information necessary to confirm and manage your transaction. We do not intentionally store complete payment card details on our own systems when payment processing is handled by third-party providers.

Technical and Usage Information

When you browse our website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, pages viewed, referral sources, and interactions with our website.

2. How We Use Your Information

We may use the information we collect to:

  • Process, confirm, and fulfill orders for sofas, chairs, and other furniture.

  • Arrange shipping and provide delivery updates.

  • Process payments, returns, refunds, and exchanges.

  • Respond to customer inquiries and provide support.

  • Maintain, operate, and improve our website and shopping experience.

  • Detect, prevent, and investigate fraud, security incidents, and unauthorized activities.

  • Send order confirmations, service notifications, and other relevant communications.

  • Comply with applicable legal obligations.

We will use personal information for purposes consistent with this policy and applicable law.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to remember preferences, maintain shopping cart functionality, understand website traffic, and improve website performance.

Some cookies are necessary for the website to operate properly. Other cookies, such as analytics or advertising cookies, may be used where applicable and subject to your choices and relevant legal requirements.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

For more information, please review our Cookie Policy.

4. How We Share Information

We do not sell personal information in exchange for money. We may share information with trusted third parties when reasonably necessary to operate our business, including:

  • Payment Providers: To process payments and help prevent fraudulent transactions.

  • Shipping and Delivery Partners: To deliver your orders and provide shipment updates.

  • Website and E-commerce Service Providers: To host and maintain our website and support order processing.

  • Analytics and Marketing Providers: To understand website usage and support marketing activities, where applicable and permitted.

  • Professional Advisors and Authorities: When necessary to comply with legal obligations, protect our rights, or respond to lawful requests.

These parties may process information according to their own privacy policies, contractual obligations, and applicable laws.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, prevent fraud, and meet applicable legal or accounting requirements.

When information is no longer needed for these purposes, we will take reasonable steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of certain personal information.

  • Request a copy of certain information in a portable format.

  • Object to or restrict certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain targeted advertising, sales, or sharing of personal information where applicable.

  • Appeal certain privacy-related decisions where required by law.

To submit a privacy request, please contact us using the details provided below. We may need to verify your identity before processing your request.

We will handle eligible requests in accordance with applicable privacy laws.

8. Third-Party Websites

Our website may contain links to third-party websites, payment services, or other external platforms. These websites operate independently and may have their own privacy policies and practices.

We encourage you to review their privacy policies before providing personal information. Woofinly is not responsible for the privacy practices of third-party websites that we do not control.

9. Children's Privacy

Our website is intended for a general shopping audience and is not directed toward children who are below the age at which they can independently provide consent under applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws. If you believe a child has provided personal information to us unlawfully, please contact us so we can review the situation and take appropriate action.

10. International Data Transfers

Your information may be processed or stored in locations outside your state or country, depending on the service providers we use. Where required by applicable law, we will take appropriate steps to ensure that international transfers of personal information receive the necessary protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, technology, or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Store Name: Woofinly
Email: info@woofinly.us
Phone: +1 (260) 901-9100
Address: 185 W Lake St, Laketon, IN 46943-0160, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)

We value your trust and are committed to handling your personal information responsibly.